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Green Planet Carpet Care Uses Eco-Friendly Cleaning Products


Residential &
Carpet Cleaning



Institute of Inspection Cleaning and Restoration Certification Logo Green Planet Carpet Care
Only uses Vortex Brand Carpet Cleaning Machines

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Cleaner Carpets That
Dry In Half The Time!

Pet Odor and Pet Stain Removal

Pet odor and pet stains can be difficult to remove from carpets and upholstery. Simply cleaning your carpet with a machine from the grocery store or having a budget carpet cleaning service attempt to clean the contamination will not work. Grocery store machines and low cost carpet cleaning companies do not have enough suction which leaves the carpet too wet. This causes the pet stain to wick back up from the carpet padding. The temperature of the steam used for the hot water extraction is also important. If the there is not enough heat the cleaning agents will not properly activate.

Since we use state-of-the-art carpet cleaning equipment we have a very high success rate for removing pet odor and pet stains from your carpet. We have a success rate of about 80-90%. However, the success depends largely on how long the stain has been in the fiber. Pet urine can cause permanent damage to textiles as well as create an unhealthy indoor living environment if not removed promptly. When urine is first deposited onto a carpet or fabric, it is in a neutral state. This means it is easier to remove when it is fresh. Once the urine is allowed to dry it turns to alkaline (thus the ammonia odor) and becomes more difficult to remove. If left for months, depending on the fiber type, it could permanently change the dye structure of the fabric and cause the fiber to deteriorate. To prevent permanent staining, clean urine deposits immediately.

We Have Three Ways To Reduce Your Pet Odor and Pet Stain Problems

Water Claw Picture1. Minor Odor Treatment - We use an earth-friendly odor eliminator, which is formulated for chemically sensitive people and safe for your family. The deodorizer is sprayed on each urine spot before cleaning to neutralize urine odor. This procedure will help reduce odor but is not intended on removing severe odor as this is merely treating the surface of the carpet. If you can smell the odor when you walk in the room, this is not minor odor. This will help reduce or control the problem, not eliminate it. Minor odor can only be smelled if you are on your hands and knees or on a humid day.

2. Moderate Odor Treatment - Water claw sub surface extraction, see the picture on the right. With this process, we saturate the spot with a special oxidizing deodorizer so the cleaning agent reaches into the padding. We then use the "water claw" sub surface extractor to pull the urine out. This process will reduce the odor significantly, but may or may not completely cure severe problems. Moderate odor treatment is not guaranteed.

3. Major Odor Treatment - This is a full-blown odor treatment designed to completely eliminate the odor if the pet is no longer living in the home. The carpet is pulled up and padding discarded. The carpet is thoroughly cleaned on both sides with a deodorizer and oxidizing agents that neutralize the urine. Subfloors may require sealing. This procedure corrects most pet urine problems.

Pet Stain and Pet Odor Removal Example

Schedule an appointment and see the difference!

Call 602-748-9822 Today

Frequently Asked Pet Odor Questions

What can be done about urine odor?
We normally use enzymes or a professional grade deodorizer to treat urine. First, we use a special urine detector to pinpoint exactly where the urine deposits are. Then we spray neutralizer only on the affected areas. The stains could be permanent, although we usually have a very good chance of removal.

What to do if you have a severe urine odor?
If the odor is severe, the padding beneath the carpet may need to be replaced and the sub floor treated. We also treat the face fibers with deodorizer, allow time to dwell, and then extract. If the urine is covering over half of the carpet, it may be more cost effective to replace the room of carpeting. We normally only recommend this procedure if the pet is no longer in the home.

Is vomit removable from carpeting?
Yes, normally. However, the chances are reduced if an improper spot removal solution has been applied to the stain before our arrival. Also, some cat food has a red dye that permanently stains some nylon carpets. This dye is similar to the kool aid type of dye. If this occurs, we have a red dye removal system that can remove most cat vomit stains (a small extra fee applies).

What can you do for recurring urine spots?
First, we use our urine probe to determine exactly where the spot is. Next, we flood the area with an oxidizer mixture and allow the mixture to dwell for at least 20 minutes. Last, we use our "water claw" spot lifter to pull the urine directly from the padding. This process eliminates 90% of all urine problems.

Do you have a 100% Guarantee on Pet Odors?
Unfortunately there is no way to completely guarantee odors of any type. The reason is that the odor may not only be in the carpet. It may be under the padding on the cement or wood beneath the carpet. It may also be on the baseboards, drapes, walls, etc. Furthermore, one cleaning may not be sufficient to take care of a severe urine odor. Sometimes return trips are necessary.

Schedule an appointment and see the difference!

Call 602-748-9822 Today

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Green Planet Carpet Care is a service of A to Zebra Carpet Care LLC and is family owned and operated by people who care.
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